FAQ

Home FAQ

What is a Hammam/Turkish Bath experience?

Hammams are bathhouses primarily found in Turkey and Morocco. Hammams are modelled on ancient roman baths, with domed ceilings, regal columns, and a marble interior. After showering, our guests are encouraged to use our wide variety or facilities, Ice Room, Steam, Sauna, Jacuzzi, Cold Bucket and Pool. Prior to the hammam treatment, guests our guests are encouraged to use sauna/steam for 10-15 minutes to relax the body, open the pores and soften the muscles. After laying face up on our heated marble platform, the therapist will scrub the front of the body, followed by the back of the body with an exfoliating Kese mitt. The body is then doused with water. The treatment ends with a light foam massage.

LASER HAIR REMOVAL LONDON

Booking with us

How can I book a treatment at The Old Hammam & Spa?

Call 020 8807 3330 during our open hours – Monday/Wednesday/Friday/Saturday 10-6pm – Sunday 10am-5pm

If you are unable to get through, please email info@oldhammam.co.uk and we will attempt to contact you to book within 48 hours of your email.

What is the minimum age for entry?

All guests over 18 years of age

What if I need to cancel/rearrange my session?

Call 020 8807 3330 with at least 48-hours’ notice. We do not accept email cancellations.

Cancelling under with under 48-hours’ notice:
  • Spa Treatment: £20 charge per person to rearrange the booking.
  • Laser Treatment: £30 charge to rearrange booking.
What types of payment do you accept?

We accept all major credit and debit cards

Can I book your facilities for private hire?

Yes. For all private hire enquiries please call 020 8807 3330 or email info@oldhammam.co.uk

  • NOTE:
  • Our payments are non-refundable. We can offer credit valid for 3 months with over 48-hours cancellation notice.
  • Please note that if you are late to your appointment, we will only have the remaining time allocated. We aim to begin treatments within 40-60 minutes of your session start time.

 

Getting here

Where is The Old Hammam & Spa located?

Based in Edmonton, North London. Within walking distance of Edmonton Green railway station (3 mins).

What time should I arrive for my session?

It is best to arrive 10-15 minutes before your session to allow time to complete a short consultation, get changed and enjoy all our facilities prior to your treatment.

Is parking available?

Paid parking is available on Lion Road (1 min walk).

What to expect

  • On your first visit you will be required to fill out a consultation form which consists of a general health check.
  • We have individual male and female changing rooms, each with 40 lockers. Tokens are provided on entry.
  • The recommended time spent in each facility at any one time is 15 minutes.
  • CCTV is in operation for the security and safety of our guests and staff (CCTV disabled from 10am-7pm during all Ladies Only sessions).

Dress Code

  • Swimwear must be worn throughout your visit. We recommend a two-piece swimming costume to ladies to ensure an effective body exfoliation and swimming trunks for men.
  • We provide slippers and caps for long hair.
  • If you require a towel, there is a £6 surcharge each or £10 for two. Please feel free to bring your own towel. Both towels and slippers are returned at the end of your experience.
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